Friends and Family – Have Your Say!!
Do you want to have your say on the service you receive at Pirbright Surgery? The NHS is currently running a new service which gives you, the patient a say in how you feel the surgery is performing.
Would you recommend our service to someone else? Do you feel the service that the doctors and receptionist provide is good? Do you find the staff friendly?
What improvements do you think can be made? Does the surgery provide a good service and is there anything that you think the surgery does well.
This is an anonymous survey so please feel free to give us your true opinion. Please click the Friends and Family Button located on the right hand side under 'Have your say' section.
Accountable / Named GP for All Patients
The practice is required by the Government under the terms of the latest GP contract to allocate all patients a named accountable GP.
Individual patients will be informed of their named accountable GP at the first appropriate interaction with the practice.
For convenience if you have a medical card your Accountable GP will be the named doctor you are registered with. Patients registering over the last 2-3 years will not have received a medical card as these are no longer routinely sent when registering with a new GP.
However, the practice does keep a record of your registered (accountable) GP. If you wish to be told the name of your Accountable GP, please ask the receptionists when you are next in the surgery.
Please note: there is no need to telephone the practice for this information.
Where a patient expresses a preference as to which GP they have been assigned, the practice will make reasonable efforts to accommodate this request.
Having a named GP does not prevent you seeing any other doctor in the practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.
30th June 2015
Changes to Pirbright Surgery.
Some patients have noticed it has been slightly more difficult to get on the day appointments. Our doctors are putting on extra clinics to try and cope with demand, but due to changes in Doctors it has left us short of a Partner, so your patience is very much appreciated. These are the updates:
Dr Alexandra Henderson.
Working extra clinics to help with appointment shortage until Dr Begly joins us.
Dr Hazel Begly .
From 1st July Dr Begly will join us working 6 sessions per week. From May she will do a clinic each Thursday.
Dr Sarah Jackson.
Will continue her regular shifts and take on some extra clinics.
Dr Aaron Guard.
From the 1st May Dr Guard will do one clinic on a Friday afternoon and will be offering a Men’s Health Clinic and Minor Ops.
Once final clinics have been confirmed we will update our leaflets and website.
Friends of Pirbright Surgery Annual Report
We have now published the annual Friends of Pirbright Surgery Patient Participation Group report. Please click on the right hand side 'Patient Group' button or click on the following link PPG Report
Extended Hours change of day!
From April 1st 2015 the late opening hours will move from Friday evenings to a Tuesday evenings. Our opening hours from April 1st will now be:
- Monday 8am to 7pm
- Tuesday 8am to 8pm
- Wednesday 8am to 5.30pm
- Thursday 8am to 7pm
- Friday 8am to 7pm
On Line Booking for Appointments and Prescriptions.
We are pleased to announce that from September 15th you will now be able to book appointments online and request your medication online. You will need to ask the receptionist for a registration letter and this will give you the information for you to register for the service. If you would like anymore information please visit http://www.patient.co.uk/patient-access
If you do not want to register for this service then you will still be able to order your prescriptions through email or our website.
We will also have the ability to have appointment reminders, if you would like to register for this service you will need to give us your consent and your mobile number.
During February and March of this year Pirbright Surgery carried a patient survey which was compiled by our Patient Participation Group 'Friends of Pirbright Surgery'. Please click the link below to view both the survey results and the 'Friends of Pirbright Surgery' annual report.
We would like to thank the group for all their hard work helping us to both review and improve our service to our patients.
Click to view Friends of Pirbright Surgery Annual Report
Click to view Survey Results
These can also be viewed using the links on the right hand side of the page. Please check back to see any updates from the Friends of Pirbright Surgery.
Welcome to Pirbright Surgery
The practice is situated in Pirbright Village and covers the adjacent villages of Brookwood, Worplesdon and parts of Normandy. Some people who have been registered for some time live in Knaphill, Bisley, St. Johns and Goldworth Park but we cannot take on new patients from these areas.
The practice is small and friendly allowing easy access to the doctor of your choice. In addition prescriptions are dispensed on the surgery premises for all patients who live more that 1 mile from the nearest chemist.